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At Ataraxia, we take pride in not just crafting premium shirts, but also in ensuring they reach your doorstep with care and precision. Every order goes through a carefully managed process to ensure timely, secure, and hassle-free delivery.
Each Ataraxia shirt is inspected for quality before being packed. Orders are usually processed within 1 to 2 business days after confirmation. Please note that orders placed on weekends or public holidays will be processed on the next working day.
We use reliable and reputed courier partners such as Delhivery, Blue Dart, DTDC, and India Post, depending on your location, to deliver orders efficiently across India. All shipments are trackable, and you will receive an SMS/email with your tracking ID once your order is dispatched.
We currently deliver across India, including metro cities, towns, and most rural locations. If you’re located in a remote or restricted area, delivery timelines may vary slightly depending on courier availability.
While we strive to deliver your order as quickly as possible, unforeseen factors such as weather delays, strikes, or public holidays may sometimes affect delivery timelines.
Our delivery partners will make up to 3 attempts to deliver your order. If you are unavailable during all attempts, the package will be returned to us. Re-shipping will require confirmation and may incur additional charges.
In the rare event that your package is delayed or lost in transit, we will work closely with the courier to resolve the issue as quickly as possible. Please contact us at support@ataraxias.com or via WhatsApp with your Order ID.
If you receive a package that is physically damaged or tampered, please do not accept it. Instead, take a photo and contact us immediately. We will initiate a prompt replacement or refund process upon verification.